Organizational Capabilities (Engagement)
Approach
A high level of employee engagement enhances the effectiveness of business strategies
A study conducted by the Link and Motivation Group’s research organization, the Motivation Engineering Institute, has shown the relationship between engagement and corporate performance and investment metrics. Using Link and Motivation’s Motivation Cloud Engagement service, we visualize priority issues based on two key axes: employee expectations and satisfaction, and utilize this data to drive organizational improvement.
KPI
Engagement shows the degree of alignment between the organization’s vision and individual motivation. We use Engagement Rating as a management KPI for the status of engagement in an organization. This rating is on an 11-level scale based on Engagement Score, which is calculated by measuring the degree of alignment between employee expectations and satisfaction.
Engagement Rating
Initiatives
Motivation Cloud Engagement is used to diagnose engagement, which is the level of sympathy employees feel toward their company, with the aim of identifying issues. We then design an organizational improvement (transformation) plan to establish a cycle that increases engagement. The results are disclosed semiannually as an Engagement Rating on an 11-level ratings scale based on the Engagement Score.
Results
The engagement ratings, which represent organizational strength, have remained at AA or higher across all Group companies, maintaining a consistently high level.
